(4.0 / 5)4+ Ratings

Experience Reviews

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Overall Rating

4.0

4 Reviews

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About Experience

Experience.com is a platform that helps users search, compare, and refer the best local professionals and services with trusted reviews. It offers solutions for online reputation management, employee experience management, and customer experience management. The platform is designed to help businesses create amazing experiences for their customers and employees with products that drive operational and behavioral change in real-time. It also offers a Search Rank Platform for professionals to boost their professional network and control their local reputation. The platform also provides real-time customer feedback, real-time employee feedback, listings management, referral center, reviews management, and website analytics among other features. Always check the official website for the most current information.

Experience Pros & Cons

Pros of Experience.com:

Easy to Use: Experience.com is known for its user-friendly design, making it simple to manage client feedback and reviews.
Boosted Success: The platform has helped businesses achieve significant success, with some users reporting a boost to the top 5% of their industry.
Amazing Customer Service: Users praise the customer service, noting that it is always available and willing to help at any time.
AI Integration: The platform's AI capabilities help in gathering and analyzing feedback, allowing businesses to stay in front of their clients and improve service levels.
Enhanced Productivity: The automated features significantly enhance productivity, making it easier to manage multiple tasks and workflows.
High Response Rates: Experience.com boasts high response rates, up to 65%, which helps in driving NPS improvements and customer engagement.
Real-Time Visibility: The platform provides real-time business visibility, allowing users to monitor response rates, NPS scores, and other key metrics.

Cons of Experience.com:

Email Limitations: Some users find it inconvenient that the email notifications about customer responses do not include the actual words of the customers.
Negative Feedback Editing: Clients cannot edit negative feedback, which can be a limitation for some users.
Customer Service Issues: A few users have reported poor customer service experiences, particularly with regards to technical issues.

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Experience Customer Reviews (4)

0/5

Harris Pruett

Verified Buyer

Jul 14, 2024

Roy Ogden

Verified Buyer

Jul 13, 2024

Róbert Unnarsson

Verified Buyer

Jul 12, 2024

Keram Rushisvili

Verified Buyer

Jul 11, 2024

Experience Customer’s Q&A

No question yet

Experience Features and Benefits

Experience.com offers a variety of features and benefits that can add value to its users. Here are some key features and benefits:

User-friendly interface: The platform is designed to be easy to understand and navigate, making it truly user-friendly. This greatly helps with user adoption and the execution of tasks within the context of the browser session.
Performance and configuration tweaks for games: Experience.com provides a host of performance and configuration tweaks for games, allowing users to optimize their gaming experience.
Automatic driver updates: The platform offers automatic driver updates for your GPU, ensuring that your system is always up-to-date.
Nvidia Shadowplay for live streaming: This feature allows users to live stream their gaming sessions, making it a great tool for gamers.
Integrated game filters: These are like Instagram filters but for your PC games, allowing users to customize their gaming experience.
Data-driven insights: Experience.com provides data-driven insights, which can help users make informed decisions.
Improved customer engagement: The platform is designed to enhance customer engagement, making it a valuable tool for businesses.
Significant cost savings: By streamlining processes and enhancing productivity, Experience.com can lead to significant cost savings for businesses.

Remember, the actual features and benefits may vary depending on the specific services you choose from Experience.com. Always check the official website for the most current information.

Experience Pricing

Experience.com offers a range of pricing options. The starting price is $19/month. Another source indicates that the pricing for Experience.com XMP starts in the range of $100 - $500. Please note that the actual cost may vary depending on the specific features and services you choose. It's recommended to contact Experience.com directly for the most accurate and up-to-date pricing information. Remember, pricing models can change and promotional offers may be available. Always check the official website for the most current information.

Experience FAQs

Experience Alternatives

Top 10 Experience.com Alternatives:

Birdeye: A comprehensive platform for managing online reputation, social media, and customer experience.
Yext: An API-first platform that organizes content to deliver relevant, actionable information.
Reputation: Enhances customer experience through feedback and insights.
SOCi: A platform for managing multi-location marketing and local SEO.
Qualtrics Customer Experience: Provides tools for customer feedback and experience management.
Medallia: A cloud-based platform for managing customer and employee experience.
Survicate: Offers tools for customer feedback and survey distribution.
GetFeedback: Focuses on customer feedback and real-time analytics.
Helpshift: Provides customer service and feedback management solutions.
HubSpot Marketing Hub: An all-in-one platform for marketing automation and customer engagement.